FAQ

Returns: 
 

Unfortunately during this time we cannot accept returns of our Reusable Face Masks.
If there is a issue with the mask please do send us a email and we are sure to figure something out. (okanaganstitching@gmail.com)

As for our other products, we are happy to accept returns, simply send us a email.
(okanaganstitching@gmail.com) 

 

Shipping:

All shipments are done through Canada Post, we try our best to have all orders to the post office within 2 business day of receiving your order.

Within Canada:
Standard Shipping (Tracking Information Not Included)- $4.50
Expedited (Includes Tracking Information)- $20.00
Orders over $95.00 receive free Standard Shipping

Within USA:
Standard Shipping (Tracking Information Not Included)- $13.50
Expedited (tracking info included)-$36.90

If you have any other questions, please feel free to get in touch :)