FAQ
Returns:
We do not except returns or exchanges of products that have been washed.
If there is a issue please do not hesitate to send us a email and we are sure to figure something out. (okanaganstitching@gmail.com)
If there is a issue please do not hesitate to send us a email and we are sure to figure something out. (okanaganstitching@gmail.com)
Shipping:
All shipments are done through Canada Post, we try our best to have all orders to the post office within 2 business day of receiving your order.
Within Canada:
until the ongoing Canada Post stike is resolved, we will only be offering Expedited Shipping via UPS or FedEx (updated: 10/03)
Expedited (Includes Tracking Information)- $15.00
Orders over $150.00 receive free Standard Shipping
Standard Shipping with a courier (tracking information included)- $20.00
If you have any other questions, please feel free to get in touch :)