FAQ

Returns: 
 
Unfortunately during this time we cannot accept returns of our Reusable Face Masks.
If there is a issue with the mask please do send us a email and we are sure to figure something out. (okanaganstitching@gmail.com)

As for our other products, we are happy to accept returns, simply send us a email.
(okanaganstitching@gmail.com) 
 

Shipping:
*due to the current Canada Post strike, we will be shipping with a courier until further notice*
We try our best to have all orders to the post office within 2 business day of receiving your order.

Within Canada:
Standard Shipping with a courier (tracking information included)- $15.00
Orders over $150.00 receive free Standard Shipping

Within USA:
Standard Shipping with a courier (tracking information included)- $20.00

If you have any other questions, please feel free to get in touch :)